We at Nestle Purina PetCare Company know the reports of pet food recalls and withdrawals over the past week have been very concerning and at times confusing for pet owners, who want to ensure the safety of the food they are feeding their beloved pets.
We want to take this opportunity to reassure you that Mighty Dog pouch products are the ONLY Purina(r) brand products affected by Menu Foods' recall. Nestle Purina stands behind the high-quality of our pet foods, and all Purina brand cat food products and all other Purina brand dog food products, including Mighty Dog canned products, can continue to be fed to your pets with complete confidence.
On Friday, March 16, Nestle Purina PetCare issued its press release announcing the voluntary withdrawal of our Mighty Dog(r) brand pouch-packaged products that were produced by Menu Foods from Dec. 3, 2006, through March 14, 2007. While we had no indication of any product quality or safety issues specifically related to our Mighty Dog pouch products at that time, we are proactively withdrawing these products as a precautionary measure, because the well-being of pets and the safety and efficacy of our products are our top priorities.
Click below to view the Press Release: http://updates.purina.com/T2RT0226565F20900CB1AC5951BA50
We also want to apologize for any difficulty you may have had in reaching us by phone this week. While we have dedicated numerous additional phone lines, people and other resources exclusively for this purpose, we understand that the volume of calls still has occasionally exceeded our system capacity.
We have prepared some Frequently Asked Questions that may be helpful to your understanding of this situation, and we will update these questions as more information becomes available. If you have other questions or concerns, please continue to call our Office of Consumer Affairs directly at 1-800-551-7392.
Click below to view the Frequently Asked Questions: http://updates.purina.com/T2RT0226563FD0900CB1AC5951BA50
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